The Gap
The first proof names the signal the field keeps inheriting without testing.
What if what someone says and what they do are not the same signal?
The person sounds ready, cooperative, and able to name what they want to change.
Follow-through reveals whether readiness became action after the conversation ended.
When the gap stays invisible, the record can begin defending a call that was never going to hold.
The gap between what someone says and what they do is the expensive, invisible thing. Point of Care makes that gap visible while it can still change what an operator does next.